so… this past year since graduating has been spent dibble
dabbling in random odd jobs. i love it….most of the time. so i went
from 2 jobs i loved (bridal consultant and after school
teacher for inner city kids) and then had to leave to help my family financially. so i
stumbled across a job from my mom’s friend…it is the embodiment of
everything i did NOT want in a job.
i work 8-5 (most days, Wed and Thursdays 12-9), i sit in a cubicle
and i wear a headset all day. I am a DEBT COLLECTOR… *shudders* …
not that there is anything wrong with such a job, but i know its
definitely not for me… im A. too spaztastic and B. it doesnt make me happy and i know its just for the time being.
SO yes majority of days, i hate my job. Yes it’s been a blessing
because now i am able to support myself and help out the parentals with
bills, i have learned to be even more patient… and i have a cool
alias… BRITNEY BUTLER. (i told you of my pathetic obsession for
Britney Spears and Gerard Butler… lol) but honestly, i have never
been hated and cussed out for no reason as much as i have here. i know
its not me personally… but man o man.
but then days like this happen… and i cant help but laugh and
praise god for his wonderful sense of humor. days like this that i
remember that make it all worth it.
Let’s start out by saying that I have worked there for about 2 months now. I am an awful collector….Daily we are supposed to collect at least $1200-$1500…I collect anywhere from $0-600…- (one day i got lucky and a man paid $1000 right there and i was like okay! i think that has been the one day i have made my goal.) I’m “too nice”. I let the debtor off the phone too easily…if someone says, “I can’t pay” I’m usually like, “Okay. I understand.” I’m not witty enough to come up with quick and snappy comments. I never raise my voice. I let them yell….i never really stick up for myself…..until today.
So today, backstory: negative nancy (not her real name, i dont even remember) calls in, says that the debt is for her daughter’s ex-husband’s business but put the phone lines were in her daughters name, he got the lines knowing he was going to divorce her daughter because he was cheating with another woman… *ugh* pond scum….so after i try to explain that this account is not fraudulent because her daughter was fully aware of opening the account and she was there when her husband opened the account…… she said that she spoke to att last week and they told her they didnt have to pay anymore ( a common lie that people tell us…we’re in contact with them daily…. so 98% of the time..not true) so this is how the convo proceeds…
Negative Nancy: i hope you know that you are working for an awful crooked company and you guys are just purposely trying to harrass my daughter because of this awful divorce.
Britney: Maam we do not choose which accounts we collect on, they give the accounts to a collection agency and once they cannot collect on it, it becomes one of our accounts.
Negative Nancy: Well, I am an amazing Christian and when we die-because we all do (really? didnt know.) we will stand before God and he will choose me and not you to go to Heaven. you are going straight to hell for working for such a bad company and God will have no problem sending you there.
Britney: *thinking whoa…. bold statements* maam you don’t know me, you don’t know my heart, God knows my heart and when I die he and I are gonna rejoice together because I’ve made it home, so please don’t judge me based on my job.
Negative nancy: well i can judge you because in the bible, it says that we can judge those who do not believe in God’s ways because he does not love them!
Britney: *thinking i know im not an excellent bible quoter but* maam i know that no where in the bible does it say we are to judge anyone. God will judge me but on that day I have nothing to worry about besides we’re called to love everyone… even debt collectors.
Negative Nancy: well you and your entire company are going to hell because you are all crooks obsessed with money trying to get money from everyone and everywhere you can. you especially are heartless, worthless and cold.
Britney: Maam, i am sorry you feel that way and I’ll make sure to say a prayer for your daughter because i know her heart breaks right now and especially for you.
Negative Nancy: well, ill say a prayer that you realize you are an awful person before you go to hell.
and she hung up.
…yeah….so i probably could have been a bit nicer…I got off the phone a bit angry but then I couldn’t help but laugh because this woman honestly hated me. o well. reminding myself of GOd’s love and saying it outloud is sometimes all that’s needed…god loves me….. whether im a debt collector, teacher, bridal consultant, matchmaker, reporter, or even just a bum. and that is more than enough. ; )
hope i didnt offend anyone…. : T